Mastering the Debt Review Ecosystem

Welcome to Mastering the Debt Review Ecosystem. This course is designed for financial professionals, debt counselors, and administrative staff seeking to navigate the complexities of debt management with precision and compliance.

Throughout this course, you will dive into the technical backbone of the industry, the Debt Help System (DHS), and learn to interpret the status codes that define a consumer’s journey. Furthermore, you will gain a comprehensive understanding of the legislated fee structures and Value-Added Service (VAS) products that ensure transparency and protect both the consumer and the service provider.

By the end of this training, you will be equipped to manage debt review cases with higher accuracy, ensuring better outcomes for clients and full adherence to National Credit Regulator (NCR) guidelines.